Refund & Cancellation Policy

This policy applies to the paid plans on threeworld.xyz, Plus ($19 a month) and Pro ($99 a month). They are monthly subscriptions sold by Reworld Labs, LLC, the company that operates Threeworld, and billed in US dollars through Stripe, our payment processor. The Free plan costs nothing, so nothing here applies to it.

Plans are sold on threeworld.xyz only. The Reworld app for iPhone sells nothing in-app and uses whatever plan your account already has.

You can cancel at any time, for any reason, from your account settings or by emailing support@threeworld.xyz from the email address on your account. Cancelling stops the next charge.

Your plan stays active until the end of the period you have already paid for, and then your account drops back to Free. Your watchlist and account stay exactly as they were. We do not refund the unused remainder of a period when you cancel, except as described below.

Your first charge. If you ask within 14 days of the first payment on a new subscription, we refund that payment in full. Email support@threeworld.xyz and say you would like a refund, no reason required. We cancel the plan and return the money to the card you paid with, usually within 5 to 10 business days depending on your bank.

Renewals. Monthly renewals after the first 14 days are not refunded. Cancel before your renewal date and you are not charged again. We show the renewal date in your account so it never comes as a surprise.

Our mistakes. If we charged you twice, charged the wrong amount, or the paid features were unavailable for a meaningful part of your period, tell us and we will refund or credit the difference in full, whatever the date.

If we ever change the price of a plan, we email you at least 30 days before it affects you. The new price applies from your next renewal after that notice, and you can cancel before then and pay nothing more.

Please email us before opening a dispute with your card issuer. We answer refund requests quickly and would rather fix a problem than argue about it. Accounts that dispute a charge that was already refunded, or that keep the plan while disputing it, may be closed.

Nothing here limits rights you have under the consumer protection law where you live. If that law gives you a longer cancellation window or a right to a refund we have not listed, it applies.

Billing questions, cancellations and refund requests all go to support@threeworld.xyz. Write from the email address on your account so we can find your subscription.